Who we are
This website is operated by [FLUME LEGAL ENTITY NAME], trading as FLUME.
In this policy, FLUME, we, us and our refer to the company responsible for operating the website.
For questions about this Cookie Policy, contact connect@flumeglobal.com.
Use Cookie Policy in the email subject.
Strictly necessary technologies
Strictly necessary technologies support functions required for the website to operate or to provide a feature requested by the visitor.
These may support:
- Website security
- Form submission
- Spam prevention
- Session management
- Privacy preference storage
- Opening and closing the Book a Call form
- Remembering whether a Playbook request was completed
- Preventing duplicate conversion events during one session
- Maintaining website stability
These technologies may operate without optional cookie consent because the requested website function may not work correctly without them.
Visitors can block these technologies through their browser, but parts of the website may stop working correctly.
Analytics technologies
Analytics technologies help FLUME understand how visitors interact with the website.
They may provide information such as:
- Pages visited
- Time spent on pages
- Links and buttons selected
- Approximate visitor location
- Browser and device type
- Referring website
- Campaign source information
- Form and resource conversion events
Analytics information is used to improve website performance, content and user journeys.
Analytics technologies remain disabled until consent is provided where consent is required.
No analytics cookies are currently active.
Preference technologies
Preference technologies remember choices made by the visitor.
These may include:
- Cookie consent choices
- Language preferences
- Interface preferences
- Temporary form state
- Modal or session behaviour
Some preference technologies may be necessary to provide a requested website feature.
Others are treated as optional when they are not necessary for the website to function.
No optional preference cookies are currently active.
Marketing technologies
Marketing technologies may help FLUME measure campaigns, understand advertising performance or provide more relevant communications.
These technologies may be provided by advertising or social media platforms.
Marketing technologies remain disabled unless the visitor provides the required consent.
Marketing technologies are not activated simply because a visitor submits a form or downloads the Playbook.
No marketing cookies are currently active.
First party and third party cookies
First party cookies are set directly by the FLUME website.
Third party cookies or similar technologies are controlled by another service provider that supports the website.
Third party providers may process information according to their own privacy policies.
FLUME reviews third party services before enabling them and includes active providers in the current cookie register.
Managing your preferences
You can control optional cookie categories through the FLUME cookie consent panel.
Selecting Cookie Settings reopens the consent management panel.
The panel allows you to:
- Accept all optional cookies
- Reject all nonessential cookies
- Review cookie categories
- Enable or disable individual optional categories
- Save your choices
Strictly necessary technologies are clearly identified and cannot be switched off through the website panel.
You can change or withdraw your choice as easily as you provided it.
Browser controls
Most browsers allow visitors to view, block or delete cookies.
Browser settings may also allow you to:
- Block all cookies
- Block third party cookies
- Delete stored cookies
- Clear website data
- Control site permissions
Blocking strictly necessary technologies may affect forms, preferences and other website features.
Browser instructions differ by browser and device. Please refer to the help information provided by your browser developer.
How long cookies remain
Cookies may be temporary or persistent.
Session technologies normally expire when the browser session ends.
Persistent cookies remain for a defined period or until the visitor deletes them.
The duration of each active technology is shown in the current cookie register.
FLUME does not keep cookie information longer than necessary for its stated purpose.
Information collected through cookies
Depending on the technologies enabled, cookies may process:
- Internet protocol address
- Browser and device information
- Operating system
- Approximate location
- Pages viewed
- Links selected
- Referral source
- Campaign parameters
- Session identifiers
- Consent choices
- Form interaction events
- Resource download events
- Book a Call interaction events
FLUME handles personal information collected through website technologies in accordance with the Privacy Policy.
Updates to this policy
FLUME may update this Cookie Policy when:
- Website technologies change
- New service providers are introduced
- Cookie purposes change
- Consent requirements change
- The website or its forms are updated
The current version will remain available on this page.
When material changes are made, the Last updated date and the consent policy version are updated.
Where appropriate, visitors are asked to review their cookie preferences again.
Contact us
For questions about cookies, tracking technologies or your preferences, contact:
[FLUME LEGAL ENTITY NAME]
Email connect@flumeglobal.com
Use Cookie Policy in the email subject.
For information about how FLUME processes personal information, read the Privacy Policy.